SMS Terms And Conditions
Effective Date: March 25, 2024
As part of the TCR registration process, mobile carriers require that you provide SMS Terms & Conditions for your messaging campaigns.
The Terms of Service related to SMS communication must either be included in the privacy policy or be a stand-alone document. The document must include the following:
SMS Terms & Conditions: Mobile carriers require you to provide SMS Terms & Conditions for your messaging campaigns. The Terms of Service related to SMS communication must either be included in your privacy policy or be a stand-alone document. The document must include the following:
- Consent for SMS Communication: A statement confirming that information obtained as part of the SMS consent process will not be shared with third parties.
- Types of SMS Communications: A clear description of the types of SMS communications a customer might receive. This should include examples such as:
- Customers and Guests: Updates regarding orders, deliveries, or other relevant information.
- Job Applicants: Information about application status, onboarding materials, or other employment-related updates.
- Standard Messaging Disclosures: Include standard message disclosures:
- “Message and data rates may apply. You can opt-out at any time by texting ‘STOP.’ For assistance, text ‘HELP’ or visit our Privacy Policy Page”