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Terms of Service

SMS Terms And Conditions

Effective Date: March 25, 2024

As part of the TCR registration process, mobile carriers require that you provide SMS Terms & Conditions for your messaging campaigns.
The Terms of Service related to SMS communication must either be included in the privacy policy or be a stand-alone document. The document must include the following:
SMS Terms & Conditions: Mobile carriers require you to provide SMS Terms & Conditions for your messaging campaigns. The Terms of Service related to SMS communication must either be included in your privacy policy or be a stand-alone document. The document must include the following:

  • Consent for SMS Communication: A statement confirming that information obtained as part of the SMS consent process will not be shared with third parties.
  • Types of SMS Communications: A clear description of the types of SMS communications a customer might receive. This should include examples such as:
  • Customers and Guests: Updates regarding orders, deliveries, or other relevant information.
  • Job Applicants: Information about application status, onboarding materials, or other employment-related updates.
  • Standard Messaging Disclosures: Include standard message disclosures:
  • “Message and data rates may apply. You can opt-out at any time by texting ‘STOP.’ For assistance, text ‘HELP’ or visit our Privacy Policy Page”